Responsible Gaming

Gambling can be enjoyable when it is kept within safe personal and financial boundaries. It can also become harmful if it affects your money, relationships, work, study, health or general wellbeing. The outcome of a game is based on chance, and there is no guaranteed strategy, system or method that can predict a result or ensure a profit.

Before using Imperial Wins Casino, consider whether gambling is suitable for you. You must meet the legal age requirement that applies to you and comply with all applicable Australian laws and account requirements. Gambling is not intended for anyone under the legal gambling age. If you are unsure whether you can legally access a gambling service, do not proceed until you have checked the relevant requirements.

A responsible approach starts with accepting that losses are possible. Never gamble with money needed for rent, bills, food, education, medical care or other essential expenses. Do not borrow money to gamble, use credit to chase losses or rely on a future win to meet financial commitments. Your gambling activity should remain separate from your everyday budget.

• Set a spending limit before you start and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Treat deposits as entertainment spending rather than an investment.
• Avoid gambling when you are upset, stressed, tired, intoxicated or under the influence of medication that affects your judgement.
• Do not chase losses by increasing stakes or playing for longer than planned.
• Keep gambling private from children and prevent other people from using your account.
• Review your gambling regularly and act early if your habits begin to change.

Gambling harm can develop gradually, and people may not recognise the change immediately. The following signs can indicate that gambling is becoming difficult to manage. One sign alone does not provide a diagnosis, but several signs together should be taken seriously.

• Spending more time or money gambling than you intended.
• Trying to win back money that has already been lost.
• Increasing your bets or deposits to achieve the same excitement.
• Feeling restless, irritable or anxious when you cannot gamble.
• Gambling to escape problems, stress, sadness or other difficult feelings.
• Hiding gambling activity, losses or account statements from family or friends.
• Borrowing money, selling possessions or missing payments because of gambling.
• Using money set aside for household expenses, savings or other commitments.
• Neglecting work, study, family, sleep, health or social activities.
• Repeatedly promising to stop or cut back without being able to do so.
• Feeling guilt, shame or distress after gambling, then returning to play.
• Having arguments or relationship problems connected with gambling.

If any of these signs apply to you, stop and take a break rather than trying to manage the situation through another bet. Consider applying a limit, closing your account or requesting self-exclusion. Speak honestly with someone you trust and seek independent assistance from a qualified Australian gambling support service, counsellor, psychologist, doctor or other health professional.

Support for family and friends

Gambling harm can affect partners, relatives, friends and other people who share financial or emotional responsibilities. You do not need to wait for the person gambling to ask for help. Keep communication calm and factual, avoid covering up losses or providing money for continued gambling, and protect your own finances and wellbeing. Independent support is available for people affected by someone else’s gambling.

If gambling has caused immediate financial, emotional or personal danger, contact an appropriate emergency, health or community service in your area. In a crisis, seek urgent assistance without delay. Gambling support services can help you understand available options and develop a plan that suits your circumstances.